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ReportSustainability 2024

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2024 Sustainability Report (PDF, 40MB)
  • We want to drive our growth while respecting the environment
  • We aim to lead by example, following the highest standards of corporate practice
  • We are committed to building on our track record by creating long-term value guided by ESG principles
  • We strive to lead the way in responsible, sustainable investment

Today, tomorrow, and for the past 120 years, we’ve been driving businesses forward and making a difference in people’s lives

Double materiality

At CriteriaCaixa, we ensure the adoption of best practices in sustainability reporting and support comparability with other entities across the EU, in line with the Corporate Sustainability Reporting Directive (CSRD) and current Spanish legislation (Law 11/2018). In this regard, we carried out a double materiality assessment with a dual approach: on one hand, evaluating how the company’s activities impact people and the environment (impact materiality), and on the other, how sustainability issues may affect the company from a financial perspective (financial materiality).

The 2030 Strategic Plan includes among its initiatives the promotion of a business model based on ESG criteria. The cross-cutting actions driven by Criteria reflect its commitment to sustainability and its responsibility towards both the environment and people.

Our sustainability report analyses

  • General Information.
    Business model and strategy

  • Climate change and environmental information

  • Personnel

  • Consumers and end users

  • Business conduct

Business model

Strategy

We promote a responsible and sustainable business and investment model.

The promotion of ESG criteria follows a dual approach

We apply a dual approach both in our own management and in the process of investing and managing our assets.

Benchmarkbusiness model

Processes of investing and managing our assets

Environmental impact

We continue driving actions to promote decarbonisation levers: energy efficiency, use of renewable energy, sustainable mobility, and raising awareness.

  • 71% of our energy consumption comes from renewable sources

  • We align with the EU Green Taxonomy in our activities

    as per Regulation (EU) 2020/852 of 8 June 2020.

  • We invest in projects to offset our carbon footprint

    These initiatives are certified by the Ministry for Ecological Transition and the Demographic Challenge. We will contribute to a reforestation project in the Iberian Peninsula, while also raising environmental awareness.

  • We manage a protected natural area that is part of the Natura 2000 Network

    We protect and conserve habitats of community interest and endemic species.

  • We reduce our water consumption by 16%

    98% is reclaimed.

Since 2024, we have set the goal of making our operations completely carbon neutral

CORPORATE IMPACT

We promote talent and professional development

We ensure work-life balance and equality, promote diversity, and guarantee an environment where health and well-being are a priority

We take care of our team

Which is why we offer remote work and have implemented a digital disconnection policy.

We have also introduced measures to promote work-life balance, diversity, and equality.

We attract and retain talent

That is why we have designed a Strategic Talent Plan and a new compensation policy.

It has been decided that at least 23% of variable compensation will be linked to achieving ESG objectives.

Internal communication plan

We promote communication and engagement to strengthen corporate culture.

This is why we hold our Annual Event, launched the Internal Communication Plan, and created the Ambassador Programme.

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SOCIAL IMPACT

Our social dividend is allocated to the ”la Caixa” Foundation.

As the largest foundation in Spain by total assets and one of the leading foundations in the world, it invests in society through social programmes, culture and science, education and scholarships, research, and healthcare.

€430 million in dividends are allocated to the Social Work of the ”la Caixa” Foundation, an 8% increase over 2023.

We have a firm social commitment that guides our business and purpose.

We contribute to the development of a better and fairer society by providing opportunities to those who need them most.

Our 2030 Strategic Plan includes a social dividend that could reach up to 700 million euros annually

IMPACT ON GOVERNANCE

Conduct

We strengthened our governing bodies. We created the Sustainability Commission and the Sustainability, Compliance and Risk committees.

We established policies and procedures to develop the best business practices.

We created long-term value

We incorporated ESG criteria into investment processes

We established responsible financial and sustainability principles to guide our decisions

This is what we did in 2024

We promoted a responsible and sustainable business and investment model that creates a positive impact on both businesses and people.

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