- We want to drive our growth while respecting the environment
- We aim to lead by example, following the highest standards of corporate practice
- We are committed to building on our track record by creating long-term value guided by ESG principles
- We strive to lead the way in responsible, sustainable investment
Today, tomorrow, and for the past 120 years, we’ve been driving businesses forward and making a difference in people’s lives
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Double materiality
At CriteriaCaixa, we ensure the adoption of best practices in sustainability reporting and support comparability with other entities across the EU, in line with the Corporate Sustainability Reporting Directive (CSRD) and current Spanish legislation (Law 11/2018). In this regard, we carried out a double materiality assessment with a dual approach: on one hand, evaluating how the company’s activities impact people and the environment (impact materiality), and on the other, how sustainability issues may affect the company from a financial perspective (financial materiality).
The 2030 Strategic Plan includes among its initiatives the promotion of a business model based on ESG criteria. The cross-cutting actions driven by Criteria reflect its commitment to sustainability and its responsibility towards both the environment and people.
Our sustainability report analyses
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General Information.
Business model and strategy -
Climate change and environmental information
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Personnel
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Consumers and end users
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Business conduct
Business model
Strategy
We promote a responsible and sustainable business and investment model.
The promotion of ESG criteria follows a dual approach
We apply a dual approach both in our own management and in the process of investing and managing our assets.
Benchmarkbusiness model
Processes of investing and managing our assets
Environmental impact
We continue driving actions to promote decarbonisation levers: energy efficiency, use of renewable energy, sustainable mobility, and raising awareness.
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71% of our energy consumption comes from renewable sources
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We align with the EU Green Taxonomy in our activities
as per Regulation (EU) 2020/852 of 8 June 2020.
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We invest in projects to offset our carbon footprint
These initiatives are certified by the Ministry for Ecological Transition and the Demographic Challenge. We will contribute to a reforestation project in the Iberian Peninsula, while also raising environmental awareness.
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We manage a protected natural area that is part of the Natura 2000 Network
We protect and conserve habitats of community interest and endemic species.
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We reduce our water consumption by 16%
98% is reclaimed.


Since 2024, we have set the goal of making our operations completely carbon neutral
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CORPORATE IMPACT
We promote talent and professional development
We ensure work-life balance and equality, promote diversity, and guarantee an environment where health and well-being are a priority
We take care of our team
Which is why we offer remote work and have implemented a digital disconnection policy.
We have also introduced measures to promote work-life balance, diversity, and equality.
We attract and retain talent
That is why we have designed a Strategic Talent Plan and a new compensation policy.
It has been decided that at least 23% of variable compensation will be linked to achieving ESG objectives.
Internal communication plan
We promote communication and engagement to strengthen corporate culture.
This is why we hold our Annual Event, launched the Internal Communication Plan, and created the Ambassador Programme.
Our 2030 Strategic Plan includes a social dividend that could reach up to 700 million euros annually
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IMPACT ON GOVERNANCE
Conduct
We strengthened our governing bodies. We created the Sustainability Commission and the Sustainability, Compliance and Risk committees.
We established policies and procedures to develop the best business practices.
This is what we did in 2024
We promoted a responsible and sustainable business and investment model that creates a positive impact on both businesses and people.
