Cookies policy

1. What are cookies?
   The website of CRITERIA CAIXA, S.A.U., www.criteriacaixa.com, uses cookies and other files with a similar functionality.
   
   Cookies are small data files that websites install on the user’s device, for example to ensure their proper use, learn about the user’s browsing habits and enhance the user’s experience in subsequent visits. When browsing through this website, session cookies and persistent cookies are employed, which in turn can be either first-party or third-party cookies.
   Session cookies are designed to collect and store data while the user accesses a website.
   
   Persistent cookies are a type in which the data stays stored on the user’s terminal and which the entity responsible for the cookie can access and process for a specific period of time from a few minutes to several years.
   
2. Purpose of cookies and third parties / configuration and rejection of cookies
   Below are the types of cookies used on the website of CRITERIA CAIXA, S.A.U. By unchecking any of them, the website’s experience will become limited.
   
   FIRST-PARTY COOKIES: They are created or managed by CRITERIA CAIXA, S.A.U. as the entity responsible for the website www.criteriacaixa.com. This website uses first-party cookies for the following purposes:
   Technical:
   They enable users to browse through the website and use the different options or utilities available, e.g. controlling traffic and data communication and using security elements during navigation.
   
   
   THIRD-PARTY COOKIES: 

They are administered by technical, analysis, social media, customization and advertising service providers other than CRITERIA CAIXA, S.A.U.

Below is a list of the third parties that can configure and access cookies in your equipment (not without previously informing you and receiving your consent) and the purposes for which the information stored is used:

1. Analytical:
   They enable users to monitor and analyze the behavior of the website’s users, with the aim of introducing improvements based on the analysis of data relating to the website’s use.
   
2. Google Analytics
   

   Complianz

   Functional

   Consent to service complianz

   Usage

   We use Complianz for cookie consent management. Read more

   Sharing data

   This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

   Functional

   Name

   cmplz_consented_services

   Expiration

   365 days

   Function

   Store cookie consent preferences

   Name

   cmplz_policy_id

   Expiration

   365 days

   Function

   Store accepted cookie policy ID

   Name

   cmplz_marketing

   Expiration

   365 days

   Function

   Store cookie consent preferences

   Name

   cmplz_statistics

   Expiration

   365 days

   Function

   Store cookie consent preferences

   Name

   cmplz_preferences

   Expiration

   365 days

   Function

   Store cookie consent preferences

   Name

   cmplz_functional

   Expiration

   365 days

   Function

   Store cookie consent preferences

   Name

   cmplz_banner-status

   Expiration

   365 days

   Function

   Store if the cookie banner has been dismissed

   WordPress

   Functional

   Consent to service wordpress

   Usage

   We use WordPress for website development. Read more

   Sharing data

   This data is not shared with third parties.

   Functional

   Name

   wordpress_test_cookie

   Expiration

   session

   Function

   Read if cookies can be placed

   Name

   wordpress_logged_in_*

   Expiration

   persistent

   Function

   Store logged in users

   Google Analytics

   Statistics

   Consent to service google-analytics

   Usage

   We use Google Analytics for website statistics. Read more

   Sharing data

   For more information, please read the Google Analytics Privacy Statement.

   Statistics

   Name

   _ga

   Expiration

   2 years

   Function

   Store and count pageviews

   Name

   _ga_*

   Expiration

   1 year

   Function

   Store and count pageviews

   WPML

   Functional

   Consent to service wpml

   Usage

   We use WPML for locale management. Read more

   Sharing data

   This data is not shared with third parties.

   Functional

   Name

   wp-wpml_current_language

   Expiration

   1 day

   Function

   Store language settings

   Google Adsense

   Marketing/Tracking

   Consent to service google-adsense

   Usage

   We use Google Adsense for showing advertisements. Read more

   Sharing data

   For more information, please read the Google Adsense Privacy Statement.

   Marketing/Tracking

   Name

   google_adsense_settings

   Expiration

   persistent

   Function

   Provide ad delivery or retargeting

   Miscellaneous

   Purpose pending investigation

   Consent to service miscellaneous

   Usage

   Sharing data

   Sharing of data is pending investigation

   Purpose pending investigation

   Name

   qm-container-height

   Expiration

   Function

   Name

   continueReview

   Expiration

   Function

   Name

   WP_DATA_USER_10

   Expiration

   Function

   Name

   WP_PREFERENCES_USER_10

   Expiration

   Function

   Name

   acf

   Expiration

   Function

   Name

   WP_DATA_USER_2

   Expiration

   Function

   Name

   _grecaptcha

   Expiration

   Function

   Name

   cookieyesID

   Expiration

   Function

   Name

   cookieyes-necessary

   Expiration

   Function

   Name

   cookieyes-advertisement

   Expiration

   Function

   Name

   cky-action

   Expiration

   Function

   Name

   cky-consent

   Expiration

   Function

   Name

   cookieyes-functional

   Expiration

   Function

   Name

   cookieyes-analytics

   Expiration

   Function

   Name

   cookieyes-performance

   Expiration

   Function

   Name

   wp_lang

   Expiration

   Function

   Name

   itsec_interstitial_browser

   Expiration

   Function

   Name

   wpEmojiSettingsSupports

   Expiration

   Function
   
   
3. Deactivating or removing cookies.
   Most browsers allow managing the users’ cookie preferences at any given time. Users can set their browser to reject or delete certain cookies according to their criteria.
   Users can configure the cookies by accessing the following links:
   • Google Chrome
   • Mozilla Firefox
   • Internet Explorer
   • Microsoft Edge
   • Safari
   • Opera
     
     Users can revoke their consent to the use of cookies on their browser by installing a plug-in or opt-out system provided by some of the third parties that install cookies on the website:
   • Google
     
     Users must bear in mind that some characteristics of the content of the website www.criteriacaixa.com are available only if the installation of cookies is permitted on their browser. If you decide not to accept or block certain cookies, depending on their purpose, it may affect totally or partially the website’s normal functioning or prevent access to some of its services.
     
     
     
4. Personal data processing.
   1. Controller
      The controller is CRITERIA CAIXA, S.A.U.:, whose full corporate information is:
      
      CRITERIA CAIXA, S.A.U.
      Tax ID number (CIF): A-63379135
      Address: Palma de Mallorca, Plaza Weyler, nº 3
      Telephone: +34 93 409 21 21
      
   2. Contact details of the Data Protection Officer
      You may contact the Data Protection Officer at the following email: dpo@criteria.com.
      
   3. Purpose of the processing and lawfulness
      The purpose of the processing is included in “Purpose of cookies and third parties / configuration and rejection of cookies”.
      
   4. Lawfulness of processing
      The lawfulness of processing is the user’s consent, which can be managed and revoked in “Purpose of cookies and third parties / configuration and rejection of cookies” and “Deactivating or removing cookies”.
      
   5. Data recipients
      CRITERIA CAIXA, S.A.U. will share the data collected with:
      • Public bodies or authorities in order to comply with any legal requirement, as well as to service providers or third parties in order to manage and execute cookies.
      • Service providers acting on our behalf as processors: Google.
        With regard to the third-party cookies identified in section 2 “Purpose of cookies and third parties / configuration and rejection of cookies”, bear in mind that these cookies are either sent from a domain not managed by CRITERIA CAIXA, S.A.U., but by the corresponding third party, or from the domain www.criteriacaixa.com, but the data collected is managed by that third party.
        
   6. Transfers to third countries
      
      The data processing is carried out generally by service providers within the European Economic Area or in countries which have been deemed to have a suitable level of protection.
      
      In other cases, CRITERIA CAIXA S.A.U. guarantees the security and legitimacy of the data processing by demanding from its providers that they have binding corporate regulations that guarantee the protection of data in a similar way as those established by European regulations; that they adhere to the Privacy Shield, if they are service providers in the USA; or that they subscribe the standard clauses of the European Union.
      
   7. Data conservation
      
      The data will be processed while the granted authorizations for use remain in force. In accordance with data protection regulations, this data shall be conserved during the limitation period established for the actions arising from said authorizations, with the aim of complying with the legal obligations required by CRITERIA CAIXA, S.A.U., and of filing, exercising or defending claims.
      
   8. Exercising rights and claims before the competent authority related to data protection / Rights of interested parties
      
      CRITERIA CAIXA, S.A.U. hereby informs you that you may exercise your rights to access, rectify, delete, oppose or restrict the processing or transfer of your data, as well as to withdraw your consent to any or all processing of your data, by sending an email to dpo@criteria.com or a written request with the reference “Personal Data” to Avinguda Diagonal, 621-629, 08028 (Barcelona); providing a copy of your National ID card or document proving your identity and admitted by Law, or in the event of representation, a supporting document; and including an address for notification purposes.
      If you have any queries regarding your personal data or the processing thereof carried out by CRITERIA CAIXA, S.A.U., do not hesitate to contact us by any of the above-mentioned means.
      
      CRITERIA CAIXA, S.A.U. hereby informs you that you have the right to file a claim to the Spanish Data Protection Agency (AEPD), the competent authority on the subject of data protection.
      
5. Updates and changes to the Cookies Policy
   
   CRITERIA CAIXA, S.A.U. may modify this Cookies Policy in accordance with any new legislative or regulatory requirements or in order to adapt it to the instructions laid down by the Spanish Data Protection Agency.
   
   When significant changes occur in this Cookies Policy, the user will be informed via a notice on the website.